1. INTRODUCTION
This Privacy Policy explains how CyberOne Solutions and its subsidiaries and affiliates (collectively “CyberOne Solutions” or “we”) collect, use, protect, and disclose personal information from users of our website and customers using our services (“Services”), including associated web portals. This policy does not apply to the personal information of CyberOne Solutions employees.
2. DATA COLLECTION THROUGH OUR SERVICES
CyberOne Solutions offers security solutions and professional services to help organizations defend against advanced cyber threats. As part of delivering our Services, we may collect personal data on behalf of and as directed by our customers (“Customers”). In these cases, our Customers are the data controllers, and CyberOne Solutions acts as the data processor. Personal data may be used in the following ways:
- To provide, operate, secure, support, personalize, and improve our Services
- To develop new features and adapt to evolving threats
- To participate in threat intelligence networks and conduct research
- To deliver customer support, manage accounts, and address inquiries
- To meet contractual and legal obligations
- To safeguard against criminal activity, fraud, and misuse of our Services
- For other purposes approved by our Customers
3. DATA COLLECTION VIA WEBSITES/WEB PORTALS
Visitors to our website may voluntarily provide personal information when requesting information, downloading whitepapers, or signing up for notifications. In these instances, we may collect the following:
- First and last name
- Company or organization name
- Telephone number
- Email address
- Location (State/Province and Country)
This information helps us manage inquiries and provide updates.
4. COOKIES AND TRACKING TECHNOLOGIES
We may use cookies and other tracking technologies to gather data on website performance, user behavior, and interactions. This includes collecting data such as IP addresses and domain names. User data will not be sold or shared for solicitation or direct marketing purposes. However, we may share anonymized or aggregated data with third-party service providers who support our business, ensuring they follow strict confidentiality agreements.
5. DISCLOSURE AND TRANSFER OF PERSONAL DATA
CyberOne Solutions may share personal data with third parties, including consultants, business partners, and service providers, to fulfill tasks on our behalf. These third parties may be located within or outside the United States. We ensure that all personal data transfers are conducted securely and in compliance with applicable laws. If legally required, CyberOne Solutions may disclose personal data to government or law enforcement officials.
6. GDPR COMPLIANCE
CyberOne Solutions complies with the General Data Protection Regulation (GDPR) regarding the collection and use of personal data from European Union member states. We adhere to the principles of notice, choice, security, and accountability in processing personal data. When transferring personal data to third parties, we ensure that these parties meet GDPR standards.
7. ENFORCEMENT AND DISPUTE RESOLUTION
CyberOne Solutions is committed to resolving privacy-related complaints. If you have concerns about how we process personal data, please contact us at hr@cyberone-solutions.com. We will work to address and resolve your concerns promptly.
8. DATA RETENTION
We retain personal data for as long as necessary to fulfill the purpose for which it was collected, as well as to meet legal obligations. In connection with providing our Services, data will be retained for the duration of our Customer’s contract and a short period thereafter. Anonymized data may be retained for longer periods as permitted by law.
9. NOTICE FOR CALIFORNIA RESIDENTS
Under the California Consumer Privacy Act (CCPA), California residents have the right to request details about the personal information we have shared with third parties for direct marketing purposes. California residents may contact us at hr@cyberone-solutions.com with the subject line “California Privacy Rights Request” to request this information.
10. CHILDREN’S PRIVACY
Our website and Services are not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete that information.
11. DATA INTEGRITY AND SECURITY
CyberOne Solutions takes reasonable steps to maintain the accuracy, security, and integrity of personal data. We implement physical and technical safeguards, restrict access to personal data, and employ secure encryption technology. While we strive to protect personal data, no security system is entirely foolproof.
12. USER RIGHTS
Depending on your location and the data protection laws applicable, you may have rights concerning your personal data, such as access, rectification, or erasure. If you want to exercise any of these rights, please contact us at hr@cyberone-solutions.com. If your data was collected on behalf of a Customer, we will direct your request to the Customer.
13. CONTACT US
If you have any questions about this Privacy Policy or our data protection practices, please contact us at:
- Email: hr@cyberone-solutions.com
14. CHANGES TO THIS PRIVACY POLICY
CyberOne Solutions may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of significant changes by email or by posting a notice on our website. We encourage you to review this policy periodically to stay informed of our privacy practices.